Guarantees

We guarantee that we will do our best to support our clients and resolve any issues with access to our database.

Let us know if:

The file you received cannot be opened.
The file you received does not have requested information.
You cannot download file after your payment.

Please contact our help desk by sending email to info@kontragent.com with the following details:

Method and identification number of you payment.
INN of the company that you have requested information for.
Title of the requested document.

We guarantee that if you send us your email in any day including holidays and weekends between 8:00 and 23:00 Moscow time, we will send you reply with the requested information within 30 minutes.

If we fail to resolve the issue we will return money within 24 hours.

Your e-mail*:

Payment method:

Payment identifier or telephone number used to make the payment:

INN of the company and name of the document bought:

Description of the problem occurred while getting the document:

Guarantees

We guarantee

provision of
relevant
information

Payment methods

Statistics

Companies

12 153 415

Reports

17 430 886

Rrocessed requests

Extract from EGRUL:

Today, 11:31 PM

Accounting reports:

Today, 11:29 PM